Customizable Workflows
Create a Conversation Flow Accordingly
+40%
Improved Chat
Efficiency
Efficiency
Set up your chatbot interaction flow flexibly without coding. Build a more focused.
Workflow Features
Customizable Workflow Key Features
Visual Flow Builder
Design conversation flows with an interactive visual
interface — simply drag & drop nodes.
01
Conditions & Branching Logic
Create branches based on user answers, specific data, or
specific times.
02
Multi-Turn Responses
Build long-form dialogs with contextual and natural
conversations.
03
Automated Actions
Execute actions like sending emails, updating databases, or
firing notifications based on user events.
04
Visual Flow Builder
Design conversation flows with an interactive visual
interface — simply drag & drop nodes.
05
Conditions & Branching Logic
Create branches based on user answers, specific data, or
specific times.
06
Multi-Turn Responses
Build long-form dialogs with contextual and natural
conversations.
07
Automated Actions
Execute actions like sending emails, updating databases, or
firing notifications based on user events.
08
Smart Automation
Why Are Workflows Important?
Every business has unique needs. With customizable workflows, you can
determine how your chatbot responds, asks questions, and directs users — from start to finish, like a
sign-up, purchase, or help request.
FAQ
About Customizable Workflows
What is Customizable Workflow?
Do I need to code to create a workflow?
Can I add custom logic or specific conditions?
Can workflows be used across channels?
Can I save and clone workflows?
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